Defining Success

I thought this is a useful quick read. The idea of defining the outcomes being solved for via a framework is a good place to start. Nascate has been focused for the last few years on segmenting and targeting patients/members to improve the likelihood of "success". But success needs to be defined by predetermined outcome definitions aligned with (matched to) identifying with whom the influence for achieving those outcomes resides. Our experience suggests that unclear objectives and more frequently, an unrealistic view of who really can influence the behavior changes, has limited the benefits of this diverse array of programatic interventions.

A final thought -- the best program, the best teams still need early insights into when to intervene. This notion of a temporal axis is often missing from evaluating success. Selection bias and correlation should not be the drivers of success.

-Bill Kelly

William P. Kelly is our Chief Executive Officer. He has extensive executive level experience in healthcare leadership, policy, and strategy and previously founded and served as President and Principal of Treo Solutions, LLC. As a widely recognized leader in payment policy and an expert in healthcare analytics, services, and M&A, William has published articles, edited books, and spoken nationally about the business of healthcare.